How it works

Knowledge Base

A comprehensive guide to building and refining your Callable Knowledge Base.

What is a Callable Knowledge Base?

A Callable Knowledge Base is a curated collection of documents, notes, articles, and other textual resources that contains your unique knowledge, experiences, and insights. This knowledge base serves as the "brain" that your Callable persona refers to when someone calls it, to generate responses that would reflect your personal style and knowledge.

Your knowledge base is not directly accessible by other users. It is processed and organized by our system to enable efficient retrieval of relevant information during conversations. Think of it as a private and exclusive library that others can't read, but can get accurate answers from.

Knowledge Base formats

You can upload documents in various formats, including but not limited to:

  • text files (txt, md, docx, pdf, odt, rtf, etc.)
  • ebooks (epub, mobi)
  • web pages (html, markdown)

Knowledge Base content suggestions

A good knowledge base should ideally include, but definitely not limited to:

  • anecdotal stories (something that uniquely happened to you, childhood stories, career journey, a conversation that inspired you, etc.)
  • essays, blog posts, articles, research papers, books, etc. that you have written
  • transcripts of interviews, podcasts, speeches, lectures, webinars, etc. that you have given
  • FAQs, guides, tutorials, how-tos, manuals, recipes, etc. that you have created
  • your opinions, reviews, critiques, analyses, commentaries on various topics
  • your personal successes and setbacks (and what you learned from them)
  • your work and personal routines, habits that make or break you, what works and what doesn't
  • niche industry knowledge, trade secrets, hacks, tips, tricks, best practices (that doesn't violate any NDAs or confidentiality agreements ofc)
  • observations, methods, beliefs, philosophies, worldviews (and the reasons behind them)
  • miscellaneous quirks (your secret recipes, easter eggs, fun facts, etc.)

What to avoid

  • Generic information that can be easily found online or common knowledge
  • Content that doesn't reflect your personal experiences or viewpoints
  • Jibberish written by ChatGPT or copied from Wikipedia (unless it's your own wiki page)
  • Sensitive or private information that you wouldn't want to share with others
  • Content that violates our Terms of Service or Terms of Use or Community Guidelines

How much content do I need?

While there is no strict minimum requirement, we recommend having at least 5,000 to 10,000 words of quality content in your knowledge base to ensure your Callable can provide meaningful and accurate responses. The more informative your knowledge base is, the better your Callable will perform.

And there's currently no maximum limit. You can keep adding and building up your knowledge base over time. It can even just be incoherent or incomplete text chunks. A late night note. A conversation transcript. Typos, grammatical errors. Not a problem at all. We have the tools and magic to process it for you.

Knowledge Meter

When you upload your knowledge base, our system will analyze the content and provide you with a "Knowledge Score". This score reflects the quality (not quantity) and relevance of your knowledge base in relation to your Callable persona. A higher Knowledge Score indicates higher conversation quality, which can lead to better interactions with users.

A higher Knowledge Score can also increase your revenue-sharing percentage, as a way to incentivize quality content.