Cookies Policy
Last Updated: September 11, 2025
This Cookie Policy explains how Callable* ("we," "us," or "our") uses cookies and similar technologies when you visit our website at https://callable.com.ai or use our Services. By using our Services, you consent to the practices described herein. This Policy explains what these technologies are, why we use them, and your rights to control their use.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help the site remember information about your visit, making your experience more efficient, secure, and personalized. We use several types of tracking technologies, including cookies, HTML5 local storage, and session storage. Session cookies are temporary and expire when you close your browser, whereas persistent cookies remain on your device until deleted or for a set duration. Local storage allows us to store larger amounts of information on your device, and session storage maintains state during a browsing session.
How We Use Cookies
Cookies are essential to enable core functionality of our Services, including keeping you logged in, maintaining secure sessions, processing transactions, and managing your Callable profile sessions. They also enhance user experience by remembering your preferences, dashboard layout, language, and timezone. For analytics and performance purposes, we use cookies to understand how users interact with our website, identify technical issues, optimize features, and improve the overall platform. Additionally, cookies help maintain the security of the platform by detecting unauthorized activity or abuse.
Some cookies are necessary to provide real-time voice interactions with Callable* profiles. Authentication cookies maintain your logged-in state and are encrypted for security. Session storage temporarily tracks credit usage during calls, ensuring accurate billing, and is cleared when the browser tab closes. Temporary cookies also support real-time voice call sessions and are removed immediately after the call ends.
Third-Party Services
We use a limited number of third-party services that may set cookies:
- Google Analytics: Sets cookies (_ga, _gid, _gat) to help us monitor website performance, user interactions, and usage patterns. These cookies collect anonymous data about how you use our Service.
- Stripe: Our payment processor uses cookies for secure transaction processing and fraud prevention.
- Cloudflare: May set cookies for security and performance optimization.
We do not use third-party advertising cookies or tracking cookies for marketing purposes on our platform.
Managing Cookies
You can control cookies using your browser settings. Popular browsers such as Chrome, Firefox, Safari, and Microsoft Edge provide tools to manage, block, or delete cookies. Disabling essential cookies may prevent you from logging in, accessing your profile, processing payments, or maintaining secure sessions. Registered users can also manage cookie preferences directly within their account settings under Privacy → Cookie Preferences. You may update these preferences at any time.
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect cookie or tracking data from minors.
CCPA Compliance
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion of your personal information, and opt-out of the sale of personal information. For more information, please see our CCPA Notice.
Data Storage
All cookie and tracking data are processed and stored on servers located in the United States. We do not share this data with third parties for advertising purposes.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated via email or website banner, and the "Last Updated" date will indicate the most recent revision. Your continued use of our Services constitutes acceptance of the updated policy.
Contact Us
If you have questions regarding our use of cookies or this Policy, please contact us via email or directly send us a message through our website Contact. Registered users can manage their cookie preferences through Account Settings at any time.
Glossary:
First-party cookies are set by callable.com.ai, while third-party cookies may be set by external domains for analytics or payment purposes. Session cookies remain active only during your browsing session, and persistent cookies remain until deleted or expired. Analytics refers to anonymous data collected to understand usage and improve our Services.